Betting Rules

1. General betting conditions

By opening an account or placing a bet with Venus55 Casino, you agree to follow these Betting Rules and the other terms published on the website. These rules are intended to explain how bets are submitted, accepted, recorded, settled and, where necessary, reviewed. Additional rules may apply to a particular casino game, live game, event, market, promotion or payment method. The rules shown on the relevant page at the time of play form an important part of the agreement for that bet.

You are responsible for reading the applicable information before confirming a wager. This includes checking the selected game or market, the amount entered, any displayed odds or payout information, and any conditions that may affect settlement. If you do not understand a rule, do not place the bet until you have reviewed the available information or obtained appropriate clarification through the available support channels.

• Bets may only be placed through the approved betting functions available on the Venus55 Casino website.
• You must use your own account and must not allow another person to place bets using your login details.
• You must provide accurate and current account information and keep your password and access details confidential.
• You must be legally permitted to use the service in your location and comply with any applicable Australian laws and restrictions.
• A bet is not necessarily accepted merely because a request has been submitted. Acceptance occurs when the bet is recorded by the betting system.

3. Odds, payouts and settlement

Where odds or a potential return are shown, they are provided to help you understand the possible result of the bet. The final outcome depends on the rules for the selected game or market and the information recorded by the betting system. Payout calculations may differ between games, bet types and combinations, so always read the rules shown with the selection before confirming a wager.

Bets are settled using the official result or settlement information applicable to the relevant game, event or market. For casino games, settlement is normally based on the result generated and recorded by the game system. For other available betting products, settlement may depend on the result published by the applicable official source or on a defined settlement condition. If a result is changed after settlement, the published rules for that product will determine whether any adjustment is made.

A bet may be treated as void, cancelled, returned or otherwise adjusted where the relevant game, event or market is not completed, is abandoned, is materially changed, is offered in error, or cannot be settled reliably. The treatment of a multiple, combination or linked bet may depend on the individual rules for that bet type. Where one part of a bet is void, the remaining parts may be settled under the applicable conditions.

• The recorded stake is the amount used for settlement, not an amount you intended but did not submit.
• A displayed potential return does not guarantee a win or a particular result.
• Winning funds may be subject to account verification, transaction review and applicable terms before withdrawal.
• A balance correction may be made if a transaction was recorded incorrectly or settled in error.
• You should not treat a pending bet as final until its status has been confirmed in your account.

5. Account security and responsible betting

You are responsible for activity carried out through your account unless you have reported unauthorised access promptly and the matter is being reviewed. Use a strong password, avoid sharing your login details, and sign out when using a shared device. Tell Venus55 Casino as soon as possible if you believe your account has been accessed by someone else. For your protection, additional checks may be required before account changes, withdrawals or other transactions are completed.

Betting should be an entertainment activity, not a way to solve financial problems or recover losses. Set a budget before you play and only use money you can afford to lose. Never chase losses, borrow money to bet, or continue playing when you feel distressed, tired or unable to stay in control. Take regular breaks and consider using any account tools available to help manage your activity.

• Set personal spending and time limits before starting.
• Keep betting separate from essential household expenses.
• Do not increase stakes to try to recover previous losses.
• Do not bet while affected by alcohol or other substances.
• Use account closure, self-exclusion or other safer gambling options if betting is no longer enjoyable or controlled.
• Seek independent help if gambling is causing financial, personal or emotional difficulties.

If you have a question about a transaction, review your account history and the rules for the relevant product first. If the matter remains unresolved, use the support option provided on the website and include enough information for the transaction to be identified. These Betting Rules may be updated from time to time. The current version published on the website applies to future activity, while any transaction already accepted will generally be considered under the rules that applied when it was placed, subject to corrections and applicable law.